Privacy Policy

Effective Date: June 6, 2025

We value your privacy and are committed to protecting your personal data. This policy outlines how your information is collected, used, and safeguarded when you interact with our website.

1. Information We Collect
When you use our site or make a purchase, we may collect:
Full Name
Email Address
Phone Number
Billing and Shipping Addresses
Payment details (processed via secure third-party gateways)
IP address, device type, browser type, and activity logs (via cookies and analytics tools)

2. How We Use Your Information
We use the collected data for:
Processing and fulfilling your orders
Providing customer service and support
Sending order updates, shipping information, and promotional emails
Analyzing user behavior to improve our services and user experience
Preventing fraudulent transactions
We will never sell or lease your personal data to third parties for marketing purposes.

3. Cookies and Tracking Technologies
Cookies are small files stored on your browser to enhance user experience. They help:
Keep you logged in
Remember your cart and preferences
Analyze traffic and site usage
You can manage or disable cookies through your browser settings. However, disabling them may affect functionality.

4. Data Sharing with Third Parties
We only share data with trusted third-party partners to fulfill orders and enhance service quality, such as:
Payment processors
Shipping providers
Analytics and cloud service vendors
All such partners are required to maintain the confidentiality and security of your data.

5. Data Retention
We retain your information as long as needed to:
Fulfill your order
Comply with legal obligations
Resolve disputes
Enforce our policies
You can request deletion of your account/data at any time by contacting us.

6. Your Rights
You have the right to:
Access and update your personal data
Withdraw consent or unsubscribe from emails
Request deletion or portability of your data
Lodge a complaint with a data protection authority
To exercise these rights, email us at support@eyemode.in.

7. Security Practices
We use industry-standard encryption, SSL technology, firewalls, and access controls to protect your data. However, no method of online transmission is 100% secure. Use our website at your discretion.

8. Changes to the Privacy Policy
We may update this policy from time to time to reflect changes in technology, law, or our business practices. Changes will be posted here with a new "Effective Date." Continued use of the site signifies your agreement with any changes.

Contact for Privacy Concerns:
📞 Call: +91 8981341100
📧 Email: support@eyemode.in
🏢 Address: Banerjee Bhavan, 15, Brabourne Road, 1st Floor