Warranty

Warranty Coverage – Up to 1 Year

Our warranty covers the following manufacturing defects:

  1. Frame Discoloration
  2. Frame Coating Peel-Off
  3. Lens Coating Peel-Off
  4. Lens Spotting
  5. Frame Corrosion

Eyemode Warranty & Repair Policy

Issues Excluded from Warranty (Repairable for Free)

These minor repairs are not covered under the warranty but can be resolved free of cost:

  1. Loose or Missing Frame Screws
  2. Frame Misalignment
  3. Lens Popping Out or Falling from Frame
  4. Nose Pad Replacement
  5. Loose Fitment

How to Claim Warranty

  1. Submit 3–4 clear images of the defective product along with your Order ID & Contact Details.
  2. Claim Review – Our expert team will respond within 24–48 working hours.
  3. Processing Time – The complete validation and exchange process may take 5–7 working days.
  4. Claim Status Updates – All updates will be sent to your registered email.

Care & Maintenance Tips

  1. Never place glasses lens-down to prevent scratches.
  2. Always store in a protective case when not in use.
  3. Use a microfiber cloth for cleaning.
  4. Use only lens cleaner—avoid harsh liquids or chemicals.